Returns
We prioritize customer satisfaction and aim to provide top-quality products along with a hassle-free shopping experience. However, we understand that sometimes things don’t go as expected. If you receive a damaged or incorrect item, we will make it right and ensure you're fully satisfied with your purchase.
How to Return an Item:
If you'd like to return your order, please contact us within 30 days from the date you receive it at lingang623@gmail.com.
We cannot process returns or refunds unless we are notified first. Please make sure you contact us before sending anything back. Returns without prior communication will not be accepted.
Refunds for returned items will be issued to the same payment method used for the original purchase.
Return Requirements:
- All returned items must be in unused, original condition.
- The item must be returned with the original packaging.
- Any products marked as "Final Sale" cannot be returned or exchanged.
- Shipping fees are non-refundable, and customers are responsible for the return shipping costs.
Additional Information:
- Merchandise must be returned within 30 days of the original order date.
- Refunds will only be issued once we receive the returned item and confirm that it meets our return requirements.
- For damaged or defective items, please contact us immediately, and we will assist you with the process.
If you have any questions about our return or refund policy, feel free to reach out to us at lingang623@gmail.com.
We’re here to ensure you have a great shopping experience!